Why Rent with us?

Rented properties now make up approximately a third of the total properties in England and increasing property prices indicate that this trend will continue well into the future. Renting allows for flexibility and lets people live more centrally in areas they would otherwise not be able to afford to buy. The rental process is straightforward and we aim to make it as stress free as possible.


At The Purple Property Shop we are committed to providing properties that are of a standard suitable for tenants and also ensure tenants’ deposits are protected. As member of Propertymark we work in line with the Propertymark Conduct and Membership Rules. More information about this please use the following link:




Progressing credit and reference checks couldn’t be simpler. We complete the initial paperwork in the office and the rest is done online.  There are no costs to you for the credit and reference checks. However, a holding deposit of one week’s rent will be required to demonstrate your commitment to renting the property. In most circumstances this will be refunable should the tenancy not proceed and we will go through this in more detail with you when you apply for a tenancy.



The tenancy agreement is then signed with one of the lettings team and we then get all the paperwork ready for you to move in.


We aim to make the rental process as smooth as possible and will work with you to agree a date and time to suit you to meet at the property and hand over the keys to the property. We also take the stress away of swapping over the utility companies and council tax as we do all this for you!

All You Need To Know

Register your property requirements with us and we will send you a selection of properties to meet your needs and budget. Once you have chosen the properties you would like to view we’ll arrange viewings for you. If there is any information you need to know about the property, for example local amenities and transport links then do not hesitate to ask us.

When you have decided on the property that is right for you we will commence credit and reference checks.

The tenancy agreement is then drawn up and at this point one month’s rent payable in advance is due along with the deposit (which is equal to one month’s rent). At this point we also agree a move in date with you.

During this time we will be working with the landlord to ensure the property is ready and safe for you to move into, including gas certificate, electrical safety certificate, smoke detectors and carbon monoxide detectors.

Just prior to you moving in to the property, if an inventory has been completed, you will receive a copy  by email. On the day you move into the property either the landlord or one of our agents will meet you at the property and provide you with all the required paperwork.

From the 1st June 2019 the fees / costs you can expect to pay for a new tenancy are as follows:

  • The rent. You will be expected to pay the rent on or before the due date.
  • A refundable holding deposit. This will reserve a property for you and when the tenancy commences it will form part of your first months rent. However, please be aware that if during the credit and reference checks information comes to light that has been withheld from us and which impacts on the decision to progress a tenancy for you then this holding deposit will not be returned.
  • A refundable tenancy deposit. When you vacate the property at the end of the tenancy and following an inspection, we will discuss with you any issues that the landlord wishes to raise as a claim against your deposit. You have the ability to dispute this with the deposit company. If not issues are raised then the deposit will be returned to you in full.
  • Payment for any variation, assignment or novation of a tenancy. A charge of £50 will apply.
  • Payment in respect of utilities, communication services, TV licence and council tax.
  • A default fee for late payment of rent. This will apply to late rents outstanding for 14 days or more. The fee will be 3% above the Bank of England’s base rate for each day that the rent has been outstanding.
  • Lost key / security device.
  • Any repair that is the result of damage by you, the tenant. You will be given the opportunity to arrange / undertake the repair yourself but failing this an invoice for the work will be provided to you, to settle.

From 1st June 2020 the fees outlined above will apply to all tenancies, including those signed before 1st June 2019.

We protect all tenants’ deposits through Mydeposits and in line with Section 4 of The Client Money Protection Schemes for Property Agents Regulations 2019, below is a link to a copy of our Client Money Protection Certificate:

Client Money Protection Certificate