At a time, when four online estate agencies are being investigated by the National Trading Standards Agency Team, We, The Purple Property Shop are pleased to state that we are not part of this investigation. We have always followed the law in both practice and principle, and it should be pointed out that The Purple Property Shop are not the company with a similar name that is currently part of the investigation.
The Trading Standards Agency is the Statutory body that regulates what suppliers do. If a trader offers something for sale that is incorrect :– under sized items or wrong quantities, for example, this is the body that is there to protect us as consumers, and they will prosecute the perpetrators through the Courts. Similarly the Advertising Standards Agency controls what firms say in their advertising in any format within the England and Wales.
In the present case the four estate agencies were, it is alleged, were quoting VAT exclusive prices on their web sites. It is law that all estate agency fees should be inclusive of VAT. That is to say they were quoting for example £x plus VAT, in contravention of the law.
We are an established business in Bolton, being both an Estate Agency and Letting Agent. We are a well-established Company with shops in both Bolton and Bury. Members of Best of Bolton, supporters of charities, and respected members of the Bolton business community.
Proudly independent and protective of our high reputation for clarity and transparency in their dealings we pride ourselves on our customer care ethos. Our focus is on a friendly, personal rapport with our customers to ensure that they are happy with this most important purchase, and our open fees structure is part of that process.
We guarantee that there are no hidden fees at any point in the process of making your purchase, all our prices are clear and easy to understand and are all shown inclusive of VAT. We offer choice and integrity to satisfy our customer’s needs. There will not be any questionable practices with Purple Property Shop.
If you need any more information or advice, don’t hesitate to get in touch. Call us on 01204 598979